Case Study: Omama Services Incorporated achieves 100% claim success with CareSmartz360

Omama Services Incorporated achieves 100% claim success with CareSmartz360

Omama Services Incorporated, a home health agency operating in Massachusetts and Virginia, was facing significant billing inefficiencies while managing operations in-house. Their challenges included high claim denial rates, insurance payment delays, and a complex manual credentialing process, all of which created cash flow uncertainty and increased the administrative burden on their staff. To address these issues, they turned to the vendor CareSmartz360 for its professional billing services.

By implementing CareSmartz360's billing support, Omama Services streamlined its entire revenue cycle management. The solution provided dedicated expertise for claim handling, payer coordination, and navigating a transition to the Sandata aggregator. As a result, the agency achieved a 100% claim success rate, resolved its billing challenges within three months, and significantly improved its cash flow and EVV compliance while reducing the administrative workload for its internal team.

Omama Services Incorporated