Case Study: Friendship Senior Options prevents COVID-19 spread with Caremerge

Friendship Senior Options prevents COVID-19 spread with Caremerge’s daily updates across 2 communities

Friendship Senior Options (FSO), a not-for-profit operator of continuing care retirement communities, faced the critical challenge of preventing the spread of COVID-19 within its vulnerable resident populations. They needed to quickly implement a robust crisis communication plan to inform all residents, staff, and family members of prevention protocols and provide transparent, timely updates. To meet this challenge, FSO leveraged its existing technology partnership with Caremerge, utilizing their community and family engagement platforms.

Caremerge's scalable and easy-to-use digital platform enabled FSO to efficiently distribute daily updates and broadcast personalized videos from leadership to the entire community. This solution resulted in high compliance with safety protocols and successful containment efforts, with residents and staff swiftly self-quarantining when necessary. The use of Caremerge ensured the communication plan was both effective and compliant with government regulations, helping to keep communities safe and connected while providing reassurance during a turbulent time.

Friendship Senior Options