Case Study: Wireless Advantage achieves 25%+ lower turnover and streamlined hiring with CareerPlug

Wireless Advantage - Customer Case Study

Wireless Advantage, a Verizon Wireless Premium Retailer founded in 2001 and grown to over 40 stores, struggled with a decentralized hiring process that relied on a single job board, paper resumes, emails and spreadsheets. The company needed a way to reach a larger, more qualified talent pool, give store managers an easier, consistent process to use, and provide corporate oversight to reduce high turnover.

CareerPlug implemented company-wide hiring software that distributed postings to multiple job boards, helped craft more visible listings, and added partner personality assessments with clear, repeatable hiring steps. Managers could better evaluate and track applicants, resulting in more consistent, higher-quality hires and a reduction in turnover of over 25%.

Wireless Advantage

Chad Wester

Director of Sales & HR