Case Study: Chick-fil-A improves hiring consistency and quality with CareerPlug

Chick-fil-A interviews hundreds of applicants with CareerPlug

Chick-fil-A operator Rally DeLeon of the North Hills location faced the challenge of efficiently managing a high volume of applicants from various sources. While receiving many walk-ins and referrals, he needed a way to cast a wider net and consistently identify the highest quality hires faster. To address this, he partnered with the vendor CareerPlug to implement their applicant tracking system and hiring platform.

The solution from CareerPlug provided a centralized system to build a consistent employment brand and hiring process. This included a customizable careers page, unified applications, and screening tools to fast-track top candidates using tailored questions and assessments. The operator used the platform to develop core-values-based interview guides. Since implementing CareerPlug, the operator has interviewed hundreds of applicants and grown his team with better, long-term hires, leading more Chick-fil-A operators to adopt the system for sustainable growth.

Chick-fil-A