Case Study: Chick-fil-A North Hills improves hiring and attracts more applicants with CareerPlug

Chick-fil-A boosts applicant flow 3x with CareerPlug

The Chick-fil-A North Hills franchise, operated by Rally DeLeon, faced a challenge in expanding its applicant pool and improving hire quality. Relying solely on walk-ins, referrals, and "Now Hiring" signs led to inconsistent results. The franchise needed a structured hiring process from CareerPlug to find strong brand ambassadors who fit the Chick-fil-A culture of excellent customer service.

CareerPlug provided a solution featuring a customized careers page and an applicant tracking system. This included prescreen questions and personality assessments to consistently evaluate candidates. Using CareerPlug, the location dramatically increased its applicant reach, receiving over 325 applicants in one month, and enabled the operator to make better, faster hiring decisions to scale the business.

Chick-fil-A