Case Study: Rockingham Foot & Ankle Associates improves efficiency and cuts A/R with CareCloud

Rockingham Foot & Ankle Associates cuts days in A/R by 50% with CareCloud

Rockingham Foot & Ankle Associates, a two-location podiatry practice, faced challenges with inefficient, non-integrated PM and EHR systems that lacked flexibility and remote access. This led to heavy administrative workloads and significant delays for patients waiting on the phone. To address this, the customer implemented CareCloud's integrated suite, including its Central PM, Charts EHR, and Concierge RCM services.

CareCloud provided a seamless, cloud-based solution with 24/7 access and a mobile app, which greatly improved workflow and efficiency. The results were substantial: the practice now manages over 700 patient visits per month, added 15-20 additional patients per week, and saw a 50% decrease in days in accounts receivable. CareCloud's RCM support specifically freed up staff time by handling billing tasks.