Case Study: Eye Care Laredo achieves 99% revenue realization and cost savings with CareCloud Concierge and CareCloud Central

Ophthalmology Practitioner Saves Money and Retains Control with RCM Partner and Practice Management Software

Eye Care of Laredo is a single-office ophthalmology practice founded in 2015 by Dr. Laura Mendiola. She wanted a modern, high-growth practice with intuitive technology but couldn’t absorb the cost of hiring dedicated billing staff, so she needed an easy-to-use practice management system and a reliable revenue cycle partner.

Dr. Mendiola implemented CareCloud Central (PM) and CareCloud Concierge (RCM) to streamline scheduling and billing while retaining control over revenue review. The practice saw 25% patient growth in year one, achieved a 99% revenue realization rate since go-live, posted a 20.2% positive billing variance and 8% payments improvement (2016–2017), and onboarded staff quickly—positioning the practice for scalable growth.

Eye Care Laredo

Laura Mendiola

Ophthalmologist & Owner