Case Study: Heart & Vascular Institute achieves faster patient throughput and reduced patient balances with CareCloud Breeze

Modern Patient Platform Helps Busy Clinic Deliver the Highest Level of Patient Care

The Heart & Vascular Institute, a three-location cardiology practice serving Detroit and the Midwest, was struggling with high patient volumes and a manual, clipboard-based intake process. Staff were overwhelmed by paperwork, transcription errors and intake delays that reduced clinical time and disrupted daily workflows.

By implementing CareCloud Breeze (alongside CareCloud Concierge RCM and Charts EHR), HVI moved to a paper-free intake where patients complete forms online or on in‑office tablets, saving 5–10 minutes per new registration and speeding rooming. The platform also streamlined payments—allowing patients to view and pay balances and save cards—resulting in reduced administrative overhead, faster reimbursements, physicians seeing patients sooner, and lower patient balances.

Heart & Vascular Institute

Olivia Sikora

Office Manager