Case Study: Miami Children's Hospital achieves improved financial and operational performance with CareCloud Concierge

Miami Children’s Hospital Selects Carecloud’s Cloud-Based Revenue Cycle Management Service

CareCloud, a cloud-based provider of practice management, EHR and revenue cycle solutions, was selected by Miami Children’s Hospital to support its owned physician network of about 200 pediatricians and subspecialists. The hospital sought a way to stay current with changing reimbursement protocols, growing care‑coordination demands and regulatory reform while improving administrative efficiency and financial outcomes across the network.

Miami Children’s deployed CareCloud’s Concierge revenue cycle management service — a centrally hosted, browser-accessible platform that combines rules‑based automation, expert live support and real‑time analytics. The solution unified billing and practice management, expedited connectivity across the network, increased collections, streamlined operations and delivered greater transparency into financial and physician performance.

Miami Children’s Hospital

Tim Birkenstock

Senior Vice President and Chief Financial Officer