Case Study: Corpus Christi Urology Group achieves 95% first-pass resolution and 80% faster reporting with CareCloud

Large Specialty Group Finds Partnership for Growth

Corpus Christi Urology Group is a five-location Texas practice (urology and radiation oncology) with 11 providers and 20 staff serving a broad regional patient base. The group struggled with heavy administrative burden: monthly reports took a full day to compile manually, system “upgrades” caused downtime across practices, and after adopting UroChart EHR they needed a modern, integrated financial and administrative solution.

They implemented CareCloud’s cloud platform with Concierge RCM and Advanced Analytics, outsourcing billing and using automated, custom reporting plus a dedicated account manager. The move boosted first‑pass resolution to 95% (from 87%), made month‑end reporting and auditing about 80% faster (now 1–2 hours), increased reimbursement per procedure by 12%, and allowed the group to scale clinical services while reducing administrative overhead.

Corpus Christi Urology Group

Carrie Salazar

Practice Administrator