Case Study: Franco & Co achieves 50% faster charting and a 9% increase in net collections with CareCloud

Integrated Platform Sets Practice Apart from Competition

Franco & Co is a small, innovative podiatry practice with a thriving medical spa that delivers care across two locations, nursing homes, assisted living facilities and hospitals. The clinic faced growing documentation burdens—long hours re‑transcribing charts, no reliable mobile workflow for on‑the‑go visits, and frustrated patients encountering clipboards and repetitive paperwork instead of a modern experience.

Franco & Co implemented CareCloud’s integrated platform (Charts EHR, Concierge RCM, Breeze PXM) and the Companion mobile app, using customizable templates and a unified PM/EHR/RCM workflow. The change cut charting time by half, shaved roughly 10 minutes off patient intake, improved net collections by 9%, eliminated front‑desk paper, and delivered a faster, more modern patient experience while increasing operational and revenue efficiency.

Franco & Co

Jamie Franco

Office Manager