Case Study: Poplar Bluff Urology achieves faster billing, reduced accounts receivable, and increased patient throughput with CareCloud

How Streamlined Technology Helped a Busy Clinic See More Patients

Poplar Bluff Urology, led by Dr. Amit Chakrabarty, is a growing single‑provider clinic that was overwhelmed by manual paperwork, time‑consuming transcription of intake and consent forms, rising billing denials, increasing accounts receivable, and lengthy documentation during patient visits. Staff and clinicians were losing valuable administrative and clinical time to inefficient processes.

By adopting CareCloud Breeze, Charts EHR, and Concierge RCM, the practice moved to tablet-based intake, automatic posting to the EHR/PM, and outsourced revenue-cycle support. The changes cut billing days from 62 to 40, boosted first‑pass claim resolution to 91% (from 63%), reduced accounts receivable over 120 days from 78% to 36%, and freed clinicians to see more patients with less time on the computer.

Poplar Bluff Urology

Amit Chakrabarty

Owner