Case Study: Rockingham Foot & Ankle Associates achieves 15% more patient visits and halves days in A/R with CareCloud

How a Two-location Podiatry Group Slashes Inefficiency, Sees More Patients, and Improves Results With Single Solution

Rockingham Foot & Ankle Associates is a two-location podiatry practice serving Reidsville, NC and Danville, VA. After taking over the group in 2013, Dr. Ivan McKinney and his two-office team found their inherited, client‑server PM and EHR systems didn’t communicate, couldn’t be accessed remotely, and created time-consuming workflows and scheduling errors that strained staff and patient service.

They replaced those systems with CareCloud’s cloud-based PM/EHR and later added CareCloud Concierge RCM, gaining integrated scheduling, mobile access, in-system tasking, and outsourced claim submission and collections. The practice now sees about 3–4 more patients per day (15–20 per week), manages over 700 visits monthly, cut days in A/R by 50%, and estimates more than $10,000 in incremental monthly revenue—while reducing staff burden and no-shows and positioning the group for continued growth.

Rockingham Foot & Ankle Associates

Donna Branch

Office Manager