Case Study: Doctors on Call Maui achieves faster billing and lower A/R with CareCloud

Doctors on Call Maui cuts A/R days to 8.5 and grows billing 122% with CareCloud

Doctors on Call Maui, an urgent care practice in a tourist area, faced challenges with paper-based charting and a practice management workflow that couldn't support their high patient volume. Their complicated billing process for a specific insurance mix also strained their in-house team. They turned to CareCloud for an integrated platform including the Charts EHR and Concierge RCM services.

CareCloud implemented a cloud-based solution that streamlined clinical workflows with configurable templates and integrated intake. Their revenue cycle management services extended the practice's billing capabilities. As a result, Doctors on Call Maui reduced Days in A/R from over 22 to 8.5, increased total billing by 122%, and cut charting time by 15 minutes per encounter, supporting significant growth.

Doctors on Call Maui