Case Study: AccordCare improves onboarding and caregiver training with CareAcademy

AccordCare Finds Smoother Onboarding, Training with CareAcademy Platform

AccordCare, a provider of in-home care on the East Coast, faced industry-standard challenges with recruiting, efficiently onboarding, and training its 2,800 caregivers. To address this, the company partnered with CareAcademy and its care enablement platform to streamline these critical processes and improve caregiver engagement.

By implementing CareAcademy's mobile-friendly training platform, AccordCare enabled its caregivers to complete courses from home, which accelerated onboarding and optimized in-office time for hands-on skills. This solution led to measurable success: 2,800 caregivers were enrolled, 4,100 classes were completed, and a 97% exam pass rate was achieved. CareAcademy also provided essential reporting tools that simplified compliance across multiple states and helped keep caregivers actively engaged.

AccordCare

Cristy Carey

Vice President of Clinical Operations