Case Study: Missouri Department of Health and Senior Services improves workforce scheduling and visibility with Care Systems’ CareWare

Missouri Department of Health and Senior Services streamlines scheduling for 400+ staff with Care Systems

The Missouri Department of Health and Senior Services faced critical workforce management challenges during the COVID-19 pandemic, including manual scheduling processes and difficulty tracking a large, mobile workforce across temporary facilities. To address this, they selected vendor Care Systems to implement their CareWare workforce scheduling and deployment solution.

Care Systems implemented CareWare to provide automated scheduling, mobile access, and real-time reporting. This solution improved staffing efficiency, provided scalability for rapid onboarding, and gave leadership actionable insight into coverage. CareWare empowered the department to maintain consistent staffing levels and ensure adequate coverage during the public health emergency.

Missouri Department of Health and Senior Services