Case Study: King Fahad Specialty improves workforce scheduling and productivity with Care Systems

King Fahad Specialty - Customer Case Study

King Fahad Specialist Hospital in Dammam (King Fahad Specialty) needed to automate its manual scheduling processes and improve coordination across departments, training, and non-operational events. It chose Care Systems and its workforce management suite, including CareStaffer, CareWorks, and CareLearn, to address complex scheduling needs while improving information flow between systems.

Care Systems implemented a fully automated, web-based solution with integration to the hospital’s HR, HIS, and Oracle ERP systems, plus local refinements such as Hijri calendar support, Arabic reporting, and MOH-specific rules. The result was a successful implementation completed in 8 months, delivering higher productivity, reduced payroll errors, streamlined education planning, better compliance, and improved employee satisfaction.

King Fahad Specialty

Fatima Kazim

King Fahad Specialty