Case Study: Good Shepherd Medical Center achieves better staffing efficiency and lower labor costs with Care Systems CareWare

Increasing efficiency and savings with CareWare’s staff scheduling and analytics system

Good Shepherd Medical Center, a 425-bed regional referral center in Longview, Texas, needed to reduce the time managers spent building and managing schedules, improve unit coverage, enhance reporting, and give staff and managers access to schedules anytime, anywhere. The hospital worked with Care Systems, using CareWare’s staff scheduling and analytics tools after previous payroll vendors urged a replacement, but GSMC preferred CareWare’s stronger scheduling capabilities.

Care Systems implemented CareWare’s CareStaffer and CareAnalytics solution, giving GSMC better scheduling balance, business intelligence reporting, and near real-time productivity dashboards. In the first 12 months, GSMC reduced contract labor usage by 25% despite a 10% increase in inpatient census, lowered overtime, and gained reporting the hospital could not get from prior systems, including 12-month absence, tardy, and pattern-absence reports.

Good Shepherd Medical Center