Case Study: Torchy’s Tacos improves operational efficiency and scales digital ordering with CardFree

Torchy's Tacos - Customer Case Study

Torchy’s Tacos, the Austin-based taco chain that grew from a single food truck to 95+ locations, partnered with CardFree when its existing digital ordering platform could no longer keep up with its growth plans. The company needed a more robust, scalable, and dependable online ordering solution to support its expanding digital presence.

CardFree delivered a white-label digital ordering experience for Torchy’s Tacos, including web ordering plus native iOS and Android apps that matched the brand’s look and feel. The solution also gave operators a unified dashboard for sales and order status across all channels, helped reduce time spent on technical issues, and supported scalable growth with features like complex menus, location-specific items, and peak-hour throttling.

Torchy's Tacos

Scott Hudler

Chief Marketing Officer