Case Study: SIAX Computing Solutions achieves 10-minute file recovery and increased sales with Carbonite Backup for Microsoft 365

SIAX Computing Solutions - Customer Case Study

SIAX Computing Solutions is a Hallam, Victoria–based MSP founded in 1985 that manages over 3,000 endpoints for small and midsize businesses. As more clients moved to Microsoft 365 and SharePoint, SIAX faced slow, resource‑intensive recoveries, limited backup visibility, and compliance challenges with off‑site storage—leaving customers and technicians frustrated.

SIAX adopted Carbonite Backup for Microsoft 365 (building on its existing Webroot relationship), deploying a fast, non‑intrusive, and customizable backup solution with local Australian data centers. The change cut file recovery time to 10 minutes, scaled to more than 1,000 seats in two months, improved reporting and troubleshooting, used minimal bandwidth, and boosted operational efficiency and sales within existing accounts.

SIAX Computing Solutions

Milan Maricic

Chief Operations Officer