Case Study: Kay David achieves reliable protection for her novels and digital files with Carbonite

Popular Romance Novelist Relies On Carbonite Backup

Carla Luan (pen name Kay David) is a bestselling romance, suspense and adventure novelist with more than 40 titles. Because she believes creative work can’t be recreated once lost, she protects her manuscripts and other digital files with cloud backup — and when she had questions about her backup configuration she reached out to Carbonite’s customer care for help.

As a Carbonite Personal Basic subscriber since December 2014 ($59.99/year), Carla backs up novels, family photos and other files to the cloud. U.S.-based support quickly resolved her issue, kept her informed throughout the process, and made file transfer to a new computer easy — giving her ongoing peace of mind that her work is safe.

Kay David

Carla Luan

Writer