Case Study: Lane & Hicks rescues a client from ransomware with Carbonite

Lane & Hicks Uses Carbonite To Rescue A Client From Ransomware Attack

Lane & Hicks, an IT services provider, used Carbonite to help a client recover from a severe ransomware attack. The client's critical business files were encrypted by a CTB Locker virus, which threatened to render the data useless unless a ransom was paid.

Carbonite provided the solution by allowing Lane & Hicks to instantly restore the client's data from a clean, cloud-based backup. The IT partner deleted all infected files and recovered everything from the Carbonite backup, saving the client from paying the ransom and ensuring a full recovery with no data loss. This incident showcased Carbonite's effectiveness as a powerful and easy-to-manage tool for ultimate ransomware protection.

Lane & Hicks

Chris Edmonson

Tier One Helpdesk Engineer