Carbonite
75 Case Studies
A Carbonite Case Study
Huntington Services, Inc. (HSI) is a New York–based IT services provider serving small businesses and water resource authorities with networking, troubleshooting, custom software (including Accounting Xpress and Vox Xpress), and emergency support. Their challenge was ensuring reliable offsite backup and fast file recovery for diverse municipal and business clients while also needing an efficient way to monitor and manage multiple customer accounts.
HSI partnered with Carbonite to provide business-continuity solutions and access a partner portal with an easy-to-use management dashboard, backed by responsive channel account managers and strong customer support. As a result, HSI routinely recovers accidentally deleted files, recommends Carbonite to all customers, and uses the dashboard daily to track backups and renewals—enabling faster, more reliable service for their clients.
Angel LaRocca
Operations Manager