Case Study: Diverse Technology Solutions achieves rapid ransomware recovery with Carbonite Server Backup

Fast-Thinking Admin Thwarts Crypto Attack With Carbonite

Diverse Technology Solutions, a Carbonite partner, faced a crisis when assistant systems administrator Chad Mockensturm was alerted that a Crypto ransomware infection on a nursing-station PC had spread to the facility’s file server, encrypting roughly 200–300 important files and triggering a ransom demand that threatened critical healthcare data.

Mockensturm immediately shut down the infected machine, scanned and contained the network, removed infected files, then used Carbonite Server Backup to restore clean versions to a separate location, replace the encrypted files and verify linked applications. The straightforward restore process recovered the files in about 30 minutes, avoiding payment of the ransom and minimizing downtime.

Diverse Technology Solutions

Chad Mockensturm

Diverse Technology Solutions