Case Study: Data Doctors achieves reliable automatic cloud backup and rapid data restoration with Carbonite

Data Doctors - Customer Case Study

Data Doctors, founded in 1988 and headquartered in Tempe, AZ, is a nationwide franchise network that provides Windows and Mac repair and managed IT services for consumers and small businesses. Committed to treating customers as people first, the company emphasizes reliable data protection — a priority that was tested when a manager at a client assisted‑living facility suffered a “devastating” hard drive crash and feared losing critical business data.

Because Data Doctors includes Carbonite cloud backup in its service package (partnering with Carbonite since 2010), the team simply installed a new drive and performed a full restoration from Carbonite, returning the client’s files and relieving her distress. The partnership delivers simple, powerful backup with a web management dashboard, a dedicated channel account manager, and flexible arrangements to support Data Doctors’ subscription model, enabling reliable recovery and satisfied customers.

Data Doctors

Ken Colburn

Founded