Case Study: Computer Geeks of North Carolina achieves reliable cloud backups and rapid recovery with Carbonite

Computer Geeks of North Carolina - Customer Case Study

Computer Geeks of North Carolina is a 20-year managed IT services provider that supports about 70 small-to-midsize businesses by acting as their outsourced IT department. Their challenge was finding a dependable, easy-to-manage backup solution and a vendor relationship that offered strong support and recognizable branding so they could quickly recover client data and maintain trust across industries like finance, banking and healthcare.

In 2012 they became a Carbonite partner and deployed Carbonite cloud backup across their customer base and internally. The partnership delivered fast, reliable restores (including a seamless desktop recovery for the owner), U.S.-based technical support, a dedicated channel manager, and an intuitive “green dot” status indicator—resulting in saved data, happier clients, quicker incident resolution, and strengthened reseller credibility.

Computer Geeks of North Carolina

Bill Doane

Owners