Case Study: R1 RCM achieves enterprise-scale, zero-impact endpoint protection with Carbon Black

R1 RCM Continues to Grow with Carbon Black

R1 RCM, a 16,000+ employee revenue cycle management company serving hospitals, needed to replace traditional antivirus and improve IT hygiene across its estate. After four years using Carbon Black products (CB Protection, CB Defense, CB LiveOps and CB Response), R1 RCM expanded to the Carbon Black CB Predictive Security Cloud (PSC) to gain greater control, visibility, and next‑generation endpoint protection.

Carbon Black deployed its cloud‑native EPP quickly—servers were up within a week—and delivered zero measurable impact to CPU, memory, or production time while catching more issues. The Carbon Black solution removed the need to manage backend infrastructure, enabled faster incident response, improved user security hygiene through CB Threat Analysis Unit intelligence, and effectively replaced legacy AV with clear operational and security improvements.

R1 RCM

Peter Ramadan

Global Lead, IT Security