Carbon Black
43 Case Studies
A Carbon Black Case Study
OFS, a family-owned contract furniture and logistics company, faced performance and maintenance problems with its legacy Symantec Endpoint Protection—constant scans, slow updates that bogged down the network, and alerts that were difficult to act on. Security Technology Administrator Jeremy Wilkins evaluated replacements and, with partner CDW Logistics and Gartner research, chose Carbon Black and its products (CB Defense and CB ThreatSight) to provide a more security-centric, low-friction solution.
Carbon Black replaced Symantec with its cloud-based CB Defense and provided managed CB ThreatSight monitoring and triage, giving OFS expert threat validation and clearer executive reporting. The result: near‑instant time to value, far fewer false positives, reduced alert response time, removal of legacy update network load, and rapid remediation (a recent weaponized‑document incident was contained and closed in 30 minutes or less). Carbon Black’s platform freed Wilkins to focus on real threats and improved alignment with leadership.
Jeremy Wilkins
Security Technology Administrator