Case Study: Zapp achieves 20.3% higher fleet uptime with Captur

Zapp scales a global fleet with Captur

Zapp, a delivery company based in London, faced significant challenges in managing its large, rented fleet of vehicles for its last-mile delivery network. They had no reliable way to track fleet health and were dependent on inefficient manual processes like clipboards, spreadsheets, and multiple supplier forms, which hindered their ability to scale.

Captur implemented a centralized, automated system using QR codes on assets, allowing riders and managers to report damage via any mobile phone. This solution replaced all manual tools and was integrated with supplier systems. As a result, Captur saved the team 5 hours per week, increased fleet uptime by 20.3%, and reduced the time to fix damage reports from two weeks to just two days, enabling Zapp to scale its operations efficiently.

Zapp

Nadeem

Fleet Manager