Case Study: MassMutual achieves faster underwriting and improved mortality risk selection with Captricity

MassMutual - Customer Case Study

MassMutual sought to analyze hundreds of millions of data points from two decades of historical records as part of its LifeRisk 360 initiative. The challenge was extracting accurate, high-volume data from handwritten forms quickly enough to generate mortality insights and enable a risk-assessment platform.

Using Captricity’s data-capture solution, MassMutual converted millions of handwritten documents into a proprietary dataset and launched LifeRisk 360 in fall 2017. The platform reduced underwriting decision time and improved mortality risk selection.

MassMutual

Sears Merritt

Chief Data Scientist