Case Study: City of Darwin improves digital access and navigation with Captovate

City of Darwin simplifies digital access with Captovate across 4 web platforms

The City of Darwin required robust digital platforms and ongoing support for its web presence and internal communications. For over 17 years, the vendor Captovate has partnered with the city, providing services including website design, intranet development using their Tribe product, and in-house support.

Captovate implemented a comprehensive solution, designing and managing four web platforms. This included a public website with improved UX navigation, such as a mega menu, to simplify access to content. The vendor also built two intranets and provided extensive in-house support, resulting in a long-term partnership that has effectively adapted to the evolving digital landscape over two decades.

City of Darwin