Case Study: Evoluted achieves improved efficiency and client care with Capsule

How Digital Agency, Evoluted Use Capsule to Take Care of Clients and Work More Efficiently

Evoluted, a busy 28‑person digital agency, needed to streamline internal processes and improve how they manage client relationships, sales opportunities, project work and billing. To address these challenges they adopted Capsule CRM to bring their team and tools together and reduce friction across different roles.

Capsule delivered a simple, reliable CRM with a clean interface and key integrations (notably Xero for invoicing and Google Workspace for email) that centralised communications, sales pipelines and billing. The result was faster workflows, improved internal communication, seamless client invoicing and easier pipeline and project management — helping Evoluted save time, take better care of clients and generate new business with Capsule.

Evoluted

Sean Potter

Content Manager