Case Study: Grofar streamlines operations and boosts productivity with Capsule CRM

How Capsule CRM helps Grofar streamline their operations by making the most of their data

Grofar, an award-winning EdTech startup supporting FE colleges, learning providers and schools, needed a better way to manage growing customer relationships, sales activity and operations. Before using Capsule CRM, the team relied on complex spreadsheets, which made it difficult to keep information accurate, accessible and easy to act on.

Capsule CRM helped Grofar centralize data, quickly build a sales pipeline, and simplify processes with automation, tags and custom fields. With Capsule, Grofar improved cross-team handovers, tracked renewals, and created clearer reporting, while benefiting from responsive support and guides; the result was greater efficiency, productivity and scalability across almost every team.

Grofar

Abbie Pullman

Chief Operating Officer