Case Study: Attero closes the field reporting gap with Capptions

Attero equips 1,000+ workers with Capptions for real-time incident reporting

Attero, a major environmental services company processing waste across 21 sites, faced a challenge with its desktop-only incident reporting system. Because most of its 800+ workers were in the field, they had to return to the office to log safety incidents, leading to lost details and incomplete data for management. To close this gap, Attero partnered with Capptions for a mobile reporting solution.

Capptions provided a mobile app, rebranded by Attero as IRS 2.0, which enabled over 1,000 employees and contractors to report incidents in real time directly from the field with photos and attachments. The solution successfully aligned all sites onto one shared reporting system, ensuring management receives immediate and accurate data. Capptions' familiar and mobile-first approach made adoption stick, eliminating the delay and detail loss that occurred previously.

Attero