Case Study: a US-based IT company improves telehealth patient care with Capital Numbers' AI-powered iOS chatbot

US-based IT Company launches AI iOS telehealth bot in 2 months with Capital Numbers

Capital Numbers was engaged by a US-based IT company to develop an AI-powered telehealth chatbot for the healthcare industry. The client needed an iOS mobile app to serve as a smart digital assistant for patients and hospital staff. The primary challenge was to enhance an existing, outdated bot platform with a cutting-edge AI solution without altering the existing codebase, all within a very short timeline due to the pressures of the COVID-19 pandemic.

Capital Numbers implemented a solution using Google Dialogflow for the conversational interface, Swift for iOS development, REST API, and MongoDB. The resulting app generates a unique patient ID upon login and uses an emotionally intelligent bot to monitor patient needs, sending real-time alerts to caregivers' iPads for immediate assistance. The vendor successfully delivered a bug-free, highly accurate application within two months, which significantly improved patient care and crisis management, earning strong praise from the client for their pool of talent and efficient workflow.