Case Study: U.S. Immigration and Customs Enforcement improves operational efficiency with Capgemini

U.S. Immigration and Customs Enforcement - Customer Case Study

The U.S. Immigration and Customs Enforcement (ICE) agency's Enforcement and Removal Operations (ERO) division required solutions to improve the efficiency of its operations, including capacity planning and the management of its detainee population. Capgemini was engaged to leverage supply chain best practices to address these challenges.

Capgemini implemented a comprehensive solution involving strategy development, custom forecasting tools, and data analysis to optimize ERO's capacity and transportation planning. The results included increased operational productivity, reduced costs, and a strengthened ability for proactive crisis management, enabling the agency to more effectively fulfill its mission.

U.S. Immigration and Customs Enforcement