Case Study: a U.S.-based luxury retailer improves supply chain visibility and planning with Capgemini and JDA

U.S. Based Luxury Retailer - Customer Case Study

A U.S.-based luxury retailer was facing significant supply chain challenges due to non-integrated systems and manual processes. These issues resulted in limited visibility, a lack of analytical capabilities, and an inability to respond to demand changes. The retailer engaged Capgemini to help transform its planning and fulfillment operations.

Capgemini redesigned the business processes and implemented JDA supply chain applications, including modules for Master Planning, Fulfillment, and Reporting. This solution provided the retailer with an integrated view of demand and capacity, leading to improved visibility, a significant reduction in planning cycle time to under two weeks, and the ability to leverage actual lead times for more accurate production planning.