Case Study: Syngenta transforms HR and boosts employee experience with Capgemini

Syngenta reimagines its HR for an enhanced employee experience

Syngenta, a worldwide leader in the agriculture industry, needed to attract and retain top talent to support its goal of improving global food security. The company required a highly effective and responsive HR function but faced challenges with its fragmented, region-specific processes. To address this, they partnered with Capgemini for an HR transformation initiative.

Capgemini helped Syngenta standardize its global HR processes and implement a suite of best-in-class digital tools, including Workday, ServiceNow, and various automation solutions. This transformation resulted in a dramatic increase in employee satisfaction from 58% to 90%, a 75% reduction in customer complaints, and significant cost savings, including a 40% reduction from the "HR Next Generation" program. The partnership successfully modernized Syngenta's HR operations for a vastly improved employee experience.

Syngenta