Case Study: Rabobank achieves PSD compliance and clear ROI with Capgemini

Rabobank Steps Towards a Uniform Euro Payments Market

Rabobank faced the challenge of complying with the European Payment Services Directive (PSD), which required changes to its products, processes, systems, and client interactions by November 1, 2009. Capgemini supported Rabobank in the first phase of the PSD program, helping assess where the bank already met the new requirements and where gaps remained.

Capgemini delivered an impact analysis, policy specification, and business case for PSD compliance. As a result, Rabobank gained clear insight into the costs and benefits of the program, established a foundation for compliance, and identified multiple solutions for rollout, with the business case indicating a one-time investment that would generate return on investment through both quantitative and qualitative benefits.

Rabobank