Case Study: Metropolitan Police Service improves budget control with Capgemini Purchase-to-Pay transformation

Metropolitan Police Service - Customer Case Study

The Metropolitan Police Service (MPS), responsible for policing London, sought to achieve world-class corporate governance and gain better visibility and control over its complex £3 billion third-party expenditure. To address this challenge, they engaged the vendor Capgemini to implement a large-scale Purchase to Pay (P2P) programme, building on previous procurement and finance transformation work.

Capgemini implemented a standardized and controlled P2P solution, which included designing new procurement routes, deploying a fit-for-purpose system, and establishing rigorous monitoring processes. The results were significant, with the MPS meeting its targets for increased expenditure visibility, higher contract compliance, greater use of catalogues, and improved invoice matching and payment times. Capgemini's disciplined approach and seamless collaboration with the MPS team ensured the programme was delivered on time and successfully transferred capabilities to the client.

Metropolitan Police Service

Anne McMeel

Director of Resources