Case Study: Large Global Beverage Company achieves 4,000 business hours saved with Capgemini

Maximizing visibility and minimizing costs with a fully automated dispute management solution

Large Global Beverage Company, a global beverage giant in Europe, was struggling with recurring penalty-management issues that created financial impact and required frequent manual intervention. The company needed a better way to track, validate, and report penalties, and turned to Capgemini’s Business Insightful Services with ADMnext for help.

Capgemini implemented an automated single-screen Penalties Dashboard on Power BI, along with an integrated app for updating penalty details and improving data accuracy. The solution delivered real-time tracking and centralized reporting, saving 4,000 business hours, improving transparency, and enabling timely validation of penalties worth millions of euros, which led to substantial cost savings and faster resolution times.