Case Study: Baker Hughes achieves real-time manufacturing visibility and 12% better machine utilization with Capgemini Smart Factory

A Capgemini Case Study

Preview of the Baker Hughes Case Study

Major oil field services company transforms factory processes with AI driven solution

Baker Hughes, a technology leader in the oil and gas industry, needed greater visibility into its manufacturing processes and a way to manage production in real time. With 300 machines across seven plants, equipment issues often went unnoticed until they disrupted operations, making problems slow and time-consuming to fix. Baker Hughes turned to Capgemini for a Smart Factory solution, using Capgemini’s Intelligent Asset Monitoring, Predictive Asset Maintenance, and Edge Compute capabilities.

Capgemini implemented an AI-driven smart factory that connected IT and OT, added real-time machine-health monitoring, and delivered advanced data visualization for faster, data-driven decisions. The results included a 12% increase in machine utilization within five months and the prevention of 26,000 hours of downtime across Baker Hughes’s Italian operations in 2017.


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