Case Study: London Borough of Croydon improves citizen health with Capgemini’s online exercise referral solution

London Borough of Croydon - Customer Case Study

The London Borough of Croydon, together with the NHS Primary Care Trust, faced a challenge in improving citizen health through preventative exercise programs, lacking an automated system to manage its Active Lifestyles’ Exercise Referral Program. They partnered with Capgemini to develop an effective online management solution.

Capgemini delivered an online system using Ebase and IBM FileNet technologies, developed with its Rightshore® delivery model. The solution streamlined the referral scheme, enabling the council to serve more participants and perform deeper analysis to tailor services. The result was a fully operational, potential paperless system that optimized service delivery for all stakeholders.

London Borough of Croydon

Lois Curtis

Head of Active Lifestyles