Case Study: a leading financial services firm achieves global banking standardization and cost savings with Capgemini

Leading Financial Services Firms - Customer Case Study

A leading financial services firm, one of the top five banks in Europe, faced significant challenges due to its use of multiple, disparate IT systems across its 40 global subsidiaries. This lack of standardization hindered transparency, the sharing of best practices, and regulatory compliance while increasing maintenance costs. To address this, the bank partnered with Capgemini to implement a new, harmonized core banking system utilizing Delta Bank and Finacle solutions.

Capgemini spearheaded the implementation by establishing a centralized service center in India and deploying mobile teams to manage localized rollouts in countries like Ghana, Croatia, and China. Their solution focused on requirements gathering, system configuration, data migration, and comprehensive testing and training. This approach significantly optimized the bank's global cost base, strengthened IT coherence, and led to increased net bank income, improved risk management, and enhanced service quality while accelerating time-to-market.