Case Study: a leading European specialty retailer boosts customer engagement with Capgemini Smart Digital Store

Leading European Specialty Retailer - Customer Case Study

a leading European specialty retailer worked with Capgemini to develop a mobile application to better engage its on-the-go customers and showcase its extended product assortment.

Capgemini's solution was a mobile app and complementary in-store kiosks, which together gave customers access to over 10 million product references and on-demand offers. The app was downloaded more than 10,000 times in its first three weeks, successfully helping the retailer increase customer engagement.