Case Study: Leading Multinational Pharmaceutical Company achieves standardized, digitized manufacturing performance with Capgemini

How a leading multinational pharmaceutical company improved manufacturing and quality performance through process harmonization and digitization

The Leading Multinational Pharmaceutical Company, a global life sciences organization with 50 manufacturing sites across eight countries, was struggling with inconsistent ways of working across facilities, which created uneven outcomes and made it hard to scale improvements enterprise-wide. It partnered with Capgemini to address this challenge through a people-first process transformation focused on harmonization, digitization, and standardization.

Capgemini helped the company run workshops across 20 key locations, define fit-for-standard processes, and deploy dashboards and analytics tools to turn data into action. The rollout used a pilot-site-scale approach and led to standardized and digitalized processes, clearer data visualization, stronger education on changes, and more action-based analytics, improving equipment performance and helping avoid bottlenecks, shortages, and disruptions.