Case Study: HM Revenue & Customs cuts Stamp Duty IT costs with Capgemini’s SAP tax platform

HM Revenue & Customs - Customer Case Study

HM Revenue & Customs (HMRC), the UK's tax authority, needed to simplify its complex IT estate and achieve significant cost savings as part of a wider transformation. To replace a heavily customized legacy system for Stamp Duty Land Tax (SDLT), HMRC partnered with Capgemini to implement a new, standardized SAP Enterprise Tax Management Platform (ETMP).

Capgemini implemented a standard SAP Tax Revenue Management-based application on the new ETMP infrastructure to replace the old SDLT system. This solution successfully reduced annual IT running costs by over £2 million, improved tax compliance, and ensured the reliable processing of property transactions. The project, which won a SAP UK Quality Award Gold, was a key milestone in HMRC's IT rationalization and set a precedent for future migrations.

HM Revenue & Customs