Case Study: Hikma Pharmaceuticals achieves faster growth and streamlined operations with Capgemini SAP outsourcing

Hikma Pharmaceuticals PLC - Customer Case Study

Hikma Pharmaceuticals PLC, a leading specialty pharmaceutical company, faced the challenge of supporting its rapid growth in the US market through acquisitions. To support this strategy, its subsidiary West-Ward Pharmaceuticals needed a state-of-the-art ERP solution and the underlying infrastructure without building it themselves. They sought an outsourcing partner to provide these capabilities cost-effectively and turned to vendor Capgemini for a solution.

Capgemini implemented its Ready-to-Run SAP solution, which is pre-configured for life sciences and FDA compliance. Following a successful initial implementation, the partnership expanded to include infrastructure hosting and SAP operational services delivered through Capgemini's Rightshore® global delivery model. This provided 24/7 support from multiple international locations. The results included streamlined operations, improved inventory visibility, reduced security risks, and lower inventory and purchasing costs. The success led Hikma to roll out the SAP solution across its other global operations.

Hikma Pharmaceuticals PLC

Edsel Pereira

Corporate IT Director