Case Study: Helse Vest RHF achieves 88% invoice process savings with Capgemini IBX Purchase-to-Pay

Helse Vest RHF - Customer Case Study

Helse Vest RHF, a regional health authority in Norway, was struggling with inefficient and costly purchasing and invoice processes. These challenges, which included low contract compliance and poor spend visibility, posed a risk to their ability to deliver high-quality medical care. To address this, they partnered with Capgemini to implement the IBX Purchase-to-Pay solution and connect to the PEPPOL network.

Capgemini's solution automated procurement and e-invoicing, leading to transformative results for the health authority. The number of e-invoices grew by over 500%, and process costs were reduced by 88%, with the average cost per invoice dropping from NOK 50 to NOK 6. The implementation also increased efficiency, improved spend visibility, and allowed staff to focus on higher-value tasks, ultimately supporting Helse Vest's core mission of patient care.

Helse Vest RHF

Pål Røynesdal

Senior Advisor Procurement