Case Study: Global Heavy Construction Company achieves $5M in annual cost savings with Capgemini

Helping A Global Heavy Construction Company Realize $5m In Annual Cost Savings

The Global Heavy Construction Company needed to modernize its product lifecycle management, improve quoting accuracy, accelerate time to market, and cut IT overhead costs. It turned to Capgemini and its ADMnext, PLM, and application management services to help address a lack of reliable demand data in the NPI quoting process and support broader digital transformation across its global operations.

Capgemini implemented a one-team transformation using ITIL 4.0-based AMS, Agile PLM, test automation, and a Product-oriented Delivery model across 84 applications. The results included $5 million in annual cost savings from improved quoting, $235,000 saved in three weeks, a 35% drop in high-impact tickets, 11% lower ticket volume, 33% faster part acquisition and delivery, a 98% reduction in Hypercare tickets, and a 14% lower part acquisition fail rate.